I never wanted it, but the company who I bought my computer from downloaded it. I never used it. It just took 20 seconds out of my day every time I booted up my computer. I had later my computer nuked and reloaded and specifically asked the company not to download said program. And now, one year later, when my free year subscription ended I am getting emails with not only my correct email address and home address, but they are saying that they are automatically trying to charge my card $300+ for past due amount and that my information will be deleted if I don't update my billing information. I have never used it, and never wanted it. Now I'm stuck trying to resolve a problem that I never knew existed. The program isn't even on my computer, but the emails and phone calls are persistent.